How to book
Book online using the buttons above or you can call our Luxury Specialists on 1300 780 959
Travel dates
22 - 25 August 2022. Dates are inclusive. Minimum 3 night stay applies.
Offer Inclusions
- Three nights’ accommodation at qualia
- A la carte breakfast daily at the Long Pavilion
- Tickets for two to the Champagne Charles Heidsieck Lunch at qualia
- Tickets for two on a luxury Race Week spectator cruise on board Quantum with champagne and canapés (subject to weather conditions)
- All non-alcoholic beverages at qualia - including soft drinks, juices, waters, tea and coffee (does not include blended beverages)
- Use of an electric golf buggy for duration of stay (drivers licence required)
- 24-hour chauffeur service around Hamilton Island
- VIP return Hamilton Island airport/marina transfers
- Use of non-motorised watercraft
- Use of the qualia gym, spa, sauna and access to tennis court hire
- Complimentary WiFi
- Eligible for Velocity Points when qualia accommodation booked direct (conditions apply)
Note: qualia does not cater for guests under the age of 16 years. Maximum occupancy of 2 guests per room
Airfares
Not included
Exclusions
Cannot be used in conjunction with any other offer. Available to new bookings only. Not valid for Conference or Group bookings. Hamilton Island room nights cannot be purchased for the purpose of third party promotions and prizing.
Promotional Misprints
Hamilton Island Enterprises Limited (HIE) endeavours to ensure that all prices listed on their website are accurate and up-to-date. If we discover an error in the price of any offer you have booked, we will inform you as soon as possible and give you the option of cancelling it, or reconfirming the booking at the correct price (in the case of a price error). If we are unable to contact you, the booking will be treated as cancelled and if you have already paid you will receive a full refund.
Deposit
- A non-refundable deposit equivalent to 50% of the total booking value is required at time of booking
- Full payment is required at the time of booking if travel is within 45 days of arrival date
Final Balance
- The balance of your accommodation must be paid no later than 45 days prior to arrival date
- The final balance payment will be processed on the nominated credit card provided at the time of booking
- Final balance payments not received before 45 days prior to arrival date may result in cancellation of the reservation
- To pre-pay your final balance payment via an alternative method, please contact our Luxury Specialists on 1300 780 959 (+61 1234 5678)
Cancellation
- Cancellations and amendments received outside of 45 days of arrival date will be subject to a cancellation fee of 50% of the total booking value
- Cancellations and amendments received within 45 days of arrival date, ‘No Shows’ and/or ‘Early Departures’ will be subject to a cancellation fee of 100% of the total booking value
- Notice of any cancellation, amendment or reduction in reserved rooms must be provided in writing to our Luxury Specialists on reservations@qualia.com.au
COVID Terms
Flexible Booking Policy in the event of COVID-19 illness
If you have booked direct with Hamilton Island, and you become unwell with COVID-19 or you are required to isolate as a close contact within 7 days prior to your arrival date, we will change your dates with no penalty right up until your arrival date. If you have booked through a travel agent, online travel agent such as Expedia or independent accommodation provider you will need to get in contact with them directly as they may have different terms and conditions.
If you need to change your travel dates for the above reasons, please call our Reservations team on 137 333 between 8.30am - 5.00pm Monday - Fridays or 9.00am – 3.00pm Saturdays. Please note: For Holiday Homes, any change to travel dates must be for the same property. Please note that written documentation of illness will need to be provided as evidence.
Flexible Booking Policy in the event of a Queensland border closure or intrastate restrictions
If you have booked a holiday direct with Hamilton Island, and your travel is impacted by an interstate Queensland border closure or intrastate travel restrictions, please see the below for our terms and conditions related to your travel. If you have booked through a travel agent, online travel agent such as Expedia or independent accommodation provider you will need to get in contact with them directly as they may have different terms and conditions.
If you live interstate:
- and have paid your final balance while the Queensland border is closed to your State, if the border closure remains in place over your travel dates, the Standard, Race Week or Festive Season Cancellation Policy will apply
- and have paid your final balance while the Queensland border is open to your State, if there is a sudden Queensland border closure after your final balance payment, we will amend your travel dates without penalty.
If you live in Queensland:
- and have paid your final balance while there are Queensland intrastate travel restrictions in place, if these travel restrictions remains in place over your travel dates, the Standard, Race Week or Festive Season Cancellation Policy will apply
- and have paid your final balance while there are no Queensland intrastate travel restrictions in place, if there is a sudden introduction of intrastate travel restrictions after your final balance payment, we will amend your travel dates without penalty.
Please check Queensland Health and your own State Health website to be certain of what Travel Restrictions apply to you.
Reservations held in credit
If you need to change your travel dates due to illness or border restrictions, you can do so without penalty. You have two options:
- If you know the exact dates you’d like to book, we can reserve those dates at time of rebooking (subject to availability)
- If you don’t know the exact dates you’d like to rebook, we can hold your booking in credit for up to 12 months for Hamilton Island Holiday Homes (dates can be changed for the same property only) or for up to three years for any of our Hamilton Island Hotels.
Please note, that whilst no penalty applies to change your booking, if your new travel dates fall into a new yearly rate period (rate periods renew 1 April every year), the overall price of your booking may increase according to the new room rates in that period.